Frequently Asked Questions

Q: Where are you located?

A: We are located in London Liverpool Street 18 Wentworth Street E1 7TF


Q: What are the shipping rates?

A: We ship Worldwide, you can see our shipping rates by going to this page.


Q: Do you offer Express delivery?

A: Yes, we can offer you an Express shipment. We mostly chose to use DPD Express. Prices vary on weight and shipping destination. Please contact us before placing your order if you need an express delivery.


Q: What is the best way to clean the wax print fabrics & lace etc?

A: Hand wash is always the safest option. But generally speaking the prints are quite colourfast. Machine washing them a 30 degrees shouldn't be a problem. Do not tumble dry or bleach!


Q: How can I return an item I purchased?

A: Please always contact us first by using our return form. Please take a look at our Return policy.


Q: How do I remove the stickers/labels from the fabrics?

A: The easiest way is to iron the stickers/labels from the backside of the fabric, using a steam iron. By steaming them a little bit the labels / stickers will fall off. To remove any remaining glue, you can steam a little bit more and rub with a piece of cotton, or you can wash the fabric at 30 degrees. Don't use any chemicals or other fluids. Don't use sticker remover, turpentine, thinner etc. Do not tumble try.

Q: How to Wash a Human Hair Wig?

A: Brush or comb the wig starting from the ends. Fill your sink with cold water, then stir in 1 to 2 squeezes of shampoo.Turn the wig inside out and place it into the water.Soak the wig for 5 minutes.Rinse the wig with cold water until the shampoo is all gone.Apply conditioner to the wig.Wait 2 minutes before rinsing the conditioner out with cold water.Turn the wig right-side-out and gently squeeze the water out. 

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